Pressed & Dressed was founded by Shoreline resident, Rich Cobb, who brings a wealth of customer service experience earned founding and running a successful entertainment software company. Observing that the dry cleaning industry was outdated and had lost touch with customers’ needs, Rich decided to launch a new brand concept—with a vision for more than merely cleaning garments.
“Dry cleaning is about more than just cleaning and caring for clothing—it’s about helping people look and feel their best,” Rich shared at the Grand Opening of their flagship Guilford, CT location.
In addition to garment cleaning services, Pressed & Dressed offers on-premises tailoring services, as well as tuxedo and suit rentals, and the care and restoration of leather goods, furs and more.
Most importantly, Rich and the entire Pressed & Dressed Team are committed to ensuring that each and every customer enjoys a throughly delightful user experience. And now, with the advent of their Pick-Up & Delivery Service, Pressed & Dressed brings unparalleled customer service right to your home or office door.
Pressed & Dressed is a very much a ‘family affair’. Rich and daughter, Jackie personally design each Pressed & Dressed store to create a bright, welcoming environment—with dressing rooms for tailoring and rental clients, along with the newest technology designed to efficiently process dry cleaning and rental orders.
Continuing Education is central to the Pressed & Dressed ethic, in order that each Staff Member is professionally trained in delivering a customer experience unlike any other on the Shoreline and beyond.
One of Rich’s favorite aspects of the business is helping people get ready for their special occasions. One particular story often comes to mind… helping a young man get fitted for his first prom, as his Grandma and Mom witness his transformation into a confident, young adult—so much so, that he went on to become Prom King!
We truly care about treating each, individual customer like a guest—and look forward to helping you look and feel your best, soon!